Ticket inspectors
28 July 2026
Number of vacancies: 19
Locations:
Porto S. Bento (17 vacancies);
Aveiro (2 vacancies).
About the Role
We are recruiting Ticket Inspectors, whose main responsibility is to check tickets, provide support and information to passengers and contribute to the quality, safety and efficiency of the rail service.
Main Responsibilities
- To check tickets on trains or at the entrances to platforms;
- To assist and provide information to passengers, in person and/or via the systems and channels provided by the company;
- To carry out, where necessary, support duties for the train driver, including assisting with brake tests, in accordance with current regulations;
- To carry out the safety duties necessary for rail operations, within the scope of their responsibilities, namely those relating to the on-board attendant and the completion of the service, and in the event of an accident or incident.
Working Hours
Shift-based working pattern with irregular hours, including day and night shifts, work at weekends and on public holidays, with rotating rest periods.
Mandatory Requirements
- Educational qualifications equivalent to the 12th year of schooling or equivalent;
- Good knowledge of oral English.
- Preferred Requirements
- Professional experience in commercial activities, customer service or the security of people and property;
- Knowledge of Spanish and/or French;
- Proficiency in using computer systems and technological equipment.
Skills
- Excellent communication and interpersonal skills;
- Strong customer focus;
- Sense of responsibility, rigour, professional ethics and integrity;
- Ability to manage conflicts and resolve complex situations;
- Ability to work under pressure and in demanding environments;
- Initiative and decision-making ability;
- Good ability to adapt to different contexts and working environments;
- Focus on the safety of people and property;
- Observational skills and attention to detail;
- Team spirit.
We offer
- A role within a solid, collaborative and stable company;
- A permanent employment contract;
- Mobility benefits, including access to travel on CP trains and rail transport facilities across Europe;
- Health insurance;
- Access to exclusive benefits through agreements and partnerships with various organisations.
Selection Process
- Candidates will undergo a psychological assessment, an English language test, an interview and a medical examination;
- Entry into the ticket inspector category requires a specific training course lasting approximately 5 months and passing the relevant final assessment exam.
Required documentation
- Academic Qualifications Certificate
- Criminal Record Certificate, to be submitted for the purpose of entering into the employment contract.
Application
We will consider only applications submitted via the online form by 16 August 2026; please ensure that all fields on the form are completed. The Curriculum Vitae must be attached directly to the form.
Please send your School Leaving Certificate and Criminal Record Certificate to recrutamento@cp.pt, quoting the reference RE 38DPC/2026. We will consider applications that meet these requirements.
For any further clarification, contact recrutamento@cp.pt, quoting the reference RE 38DPC/2026.
