The Company

CP E.P.E. is a state-owned business entity owned 100% by the Portuguese government.

As an active player in society, CP assumes the responsibility for contributing towards the economic development and social cohesion of the country and its inhabitants through a proper performance of its commercial activity.
With more than 115 million passengers carried per year (2016), CP is one of the most representative Portuguese companies and the country’s largest land transport operator.

CP – Comboios de Portugal, E.P.E.

Calçada do Duque, nº 20

1249 – 109 Lisboa

Tax number: 500 498 601

Registered at the Lisbon Companies' Register under number 109

Statutory Capital  €3,375,400,00

To be the best transport service company, directed towards the customer while remaining a friend of the people and the environment, able to satisfy the customers’ expectations in terms of quality and safety, guided by criteria of effectiveness and competitiveness.

To offer passenger rail transport services in an innovative way, safeguarding the environment and improving safety and security, increasing the value of the service provided to the Costumer and reinforcing the market share in the target segments through:

  • Supply of competitive trains in terms of speed, frequency, punctuality, comfort and hygiene;
  • Promote intermodal services for integrated services adapted to customers' needs;
  • Qualified, motivated staff able to follow their own initiative;
  • A flexible organisation that is able to respond to market challenges;
  • Establishing pricing systems that are compatible with the different markets and which bear in mind the price/quality ratio;
  • Fair contracts for the services rendered, namely public service and services required for operations;
  • Dynamic and high quality communication;
  • Development of strategic partnerships that strengthen the value chain for the services provided;
  • Valuing relationships with local communities.

Profound Values

  • Safety
  • Quality
  • Environment

Positional Values

  • Professionalism: Team spirit, Quality
  • Ethics: Truth, Honesty, Transparency
  • Initiative: Innovation, Dynamics

Relational Values

  • Commitment: Trust, Dialogue
  • Human values: Respect, Politeness, Social skills 
  • Encourage efficiency

  • Reach economic and financial sustainability 

A new style of management

Because of the new economic and legal context, CP underwent a profound change in adapting towards the market. It organized itself into Business Units that were able to satisfy the needs of the different market segments.

It has invested in partnerships that add value to its services for the customer and strengthen its position in the transport sector.

At the same time, it has invested in retraining its human resources and tried to make how it faces new challenged more effective in a competitive market place.

A new style of management
Current Structure

The structure

CP is currently organised into Business Units.

  • Urban trains - Lisboa, Porto e  Coimbra
  • Alfa Pendular, Intercidades and International trains;
  • Regional and InterRegional trains

CP in numbers (2017)

33 Million (€)

Online sales

2,179 Km

Rail network

122 Million

Pasasengers a year

Over 160

Years of experience