Calls from within Portugal: 808 109 110 (cost of national call)
SIM - Integrated mobility service: 808 100 746 (cost of national call)
The customer assistance offices are spaces that have been designed exclusively for our customers and their purpose is to provide personal customer care regarding train times, connections with other transport networks, complaints/suggestions, lost and found, and so on.
The customer assistance offices provide information about all our products and services: Lisbon, Oporto and Coimbra urban services, Long-Distance, Regional/InterRegional and International.
Opening hours and locations: