App
Contacts
CP - Comboios de Portugal
Calçada do Duque, n.º 20
1249-109 Lisboa
Portugal
E-mail: institucional@cp.pt
Calls from within Portugal: 808 109 110 (cost of national call)
SIM - Integrated mobility service: 808 100 746 (cost of national call)
We provide real time "Online support".
The customer assistance offices are spaces that have been designed exclusively for our customers and their purpose is to provide personal customer care regarding train times, connections with other transport networks, complaints/suggestions, lost and found, and so on.
The customer assistance offices provide information about all our products and services: Lisbon, Oporto and Coimbra urban services, Long-Distance, Regional/InterRegional and International.
Opening hours and locations:
Advisor for Special Needs Customers
Ten. Cor. António Neves
CP - Comboios de Portugal
Calçada do Duque, n.º 20
1249-109 Lisboa
Email: apoiocne@cp.pt
Alfa Pendular, Intercidades, Sud Expresso, Lusitânia Comboio Hotel, Celta, InterRegional and Regional trains
Lisbon urban trains
Email: gruposlisboa@cp.pt
Oporto urban trains
Email: gruposcppt@cp.pt
Data Protection Officer
CP - Comboios de Portugal
Calçada do Duque, n.º 20
1249-109 Lisboa
Email: protecaodado@cp.pt