Reusable cards - Lisboa Viva

Load each operator’s monthly passes, multimodal passes and multi-operator passes onto the one card.

The "Lisboa Viva" is a personal and inalienable card containing contactless technology, that allows access to various transport operators in the Lisbon metropolitan area. This card lets you load the monthly passes for each operator, intermodal passes and  multi-operator passes.

See the general conditions for using the Lisboa Viva card here

CP Services: Lisbon urban trains

If you have a Lisboa Viva card, you also get a series of benefits from various entities. 

You can ask for a Lisboa Viva card from any CP, Carris, Metro, Fertagus or Transtejo ticket office (except for the Lisboa Viva Jovem card which is exclusively a CP product).

Normal requisition - Lisbon urban ticket offices:

  • cost of the Normal, Child, Youth, Retiree/Pensioner and Senior Citizen card - €7.00;
  • cost of the 4_18 and SUB23 card - €3.50;
  • time for delivery: 10 working days.

Urgent requisition - Santa Apolónia ticket office:

  • cost of the Normal, Child, Youth, Retiree/Pensioner and Senior Citizen card - €12.00;
  • cost of the 4_18 and SUB23 card - €6.00;
  • time for delivery: 24 hours on the next working day

See the opening hours here 

General

  • Duly completed requisition.
  • Original ID Booklet (children up to 10) or ID (EU citizens) or passport or driving licence (Portuguese citizens) or residence authorisation.
  • Recent original, colour passport photograph with plain background and head uncovered, without dark glasses, except in cases with due grounds.

Specific for Retirees/Pensioners

  • Proper form with members of household, duly proven by the civil parish of the place of residence.
  • Proper form with the household income duly proven by the respective tax office (this amount can also be proven using a copy of the tax return or a declaration from the tax office). The household annual income has to be equal or less than 14 times the minimum monthly wage.
  • Original and photocopy of a document proving the amount of the pension, issued by the 'Caixa Geral de Aposentações' or the 'Caixa Nacional de Pensões'.

Specific 4_18, SUB23 and Jovem

The Lisboa Viva card has a two-year warranty as of when it is issued, against electrical failures and factory defects. 

You can ask for a replacement slip at the Customer support offices Rossio and Cais do Sodré, under the following conditions:

Failure

  • The ticket or pass was bought from CP.
  • Present the original ticket receipt.
  • Present a new Lisboa Viva card or prove the requisition of a new Lisboa Viva card using the delivery slip.

Loss 

  • The ticket or pass was bought from CP.
  • Present the original ticket receipt.
  • Present a new Lisboa Viva card or prove the requisition of a new Lisboa Viva card using the delivery slip.