The "Lisboa Viva" is a personal and inalienable card containing contactless technology, that allows access to various transport operators in the Lisbon metropolitan area. This card lets you load the monthly passes for each operator, intermodal passes and multi-operator passes.
See the general conditions for using the Lisboa Viva card here.
Conditions of issuing and use of the Lisboa Viva Card – Further details at the Viva web page
CP Services: Lisbon urban trains
If you have a Lisboa Viva card, you also get a series of benefits from various entities.
Check all benefits at the Viva web page, which now has the possibility of registration without needing a citizen's card.
You can ask for a Lisboa Viva card from any CP, Carris, Metro, Fertagus or Transtejo ticket office (except for the Lisboa Viva Jovem card which is exclusively a CP product).
Normal requisition - Lisbon urban ticket offices:
Urgent requisition - Santa Apolónia ticket office:
See the opening hours here
Specific for Retirees/Pensioners
Specific 4_18, SUB23 and Jovem
The Lisboa Viva card has a two-year warranty as of when it is issued, against electrical failures and factory defects.
You can ask for a replacement slip at the Customer support offices Rossio and Cais do Sodré, under the following conditions:
The VIVA GO service is an innovative solution of transport payment, associating a Lisboa Viva card to a post-payment method through a bank account.
To access this service, you just need to go to an ATM machine and associate your Lisboa VIVA card to your bank card. You shall select the VIVA GO option available at the “transportes” menu.
The VIVA GO service can be used in the following transport operators: CP, Carris, Fertagus, Lisbon Metro Network, Metro Sul do Tejo, Soflusa and Trantejo. It allows the payment of journeys as they are used. In CP, each use is €1.90.
Before boarding the train you must always validate your Lisboa Viva Card in the equipment for that purpose located at the stations (card readers or access control doors).