Request SIM Service

SIM - Integrated Mobility Service for Customers with Special Needs.

We have reduced the SIM request lead-time from 12 hours to 6 hours, making the experience of people with reduced mobility simpler and quicker. This service is free and can be requested 24 hours a day, 365 days a year.

Personal Data

Name is required Name is required
Phone number must be valid
Field must be a valid email Field must be a valid email
Fiscal number is required
Disability type is required
Disability type is required
Wheel chair type is required

Mobility aids such as wheelchairs or scooters should not exceed 1,200mm x 700mm (ground occupancy) or 300kg to ensure your safety and comfort throughout the journey.

If your vehicle exceeds these measurements, please give details of the mobility aid so we can analyse the viability of the request.

Model is required
Number of wheels is required
Dimensions are required (maximum measures 1200mm x 700mm)
Vehicle weight is required

Journey Details

Commercial Service is required

Trip Date

Place
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Place
Selected station doesn't exist
Calendar
Date and hour must be valid
Calendar
Date and hour must be valid

Reserve Data

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We advise you only to buy your ticket after the SIM service provision has been confirmed.

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