CP Services: Celta (Porto/Vigo)
They can be bought for Adult, Child, Youth < 26 and Senior ≥ 60 for up to 9 people travelling together.
The tickets can be bought up to 15 minutes before the train leaves your station.
You must show the printed ticket on board the train. The tickets must be printed in colour or black and white, in portrait and normal print size l (100%), on A4 paper.
If you buy tickets for more than one person, you must print a separate ticket for each one.
These tickets can be refunded and reissued (change of class or journey date) through the RENFE site so long as the tariff allows this and up un til 15 minutes before the train starts its journey.
In the case of any difficulties in the purchase, reissue or refund process or for further details, RENFE has a help line 800 834 274.
You can also contact them by email firstname.lastname@example.org
New rules regarding ticket purchase - Data Protection General Regulation
Within the scope of protection and security measures for passengers carrying out international journeys, CP informs that tickets for the Celta train will become nominal, so at the time of purchase customers will have to provide the following personal data:
The sale of tickets for international trains is carried out through a system of sales and under the exclusive management of SPANISH RAILWAYS (RENFE).
Although the purchase of tickets can be made from a CP sales station, the personal data is provided by the Holder directly to Renfe, with no personal data remaining in CP's possession, and therefore no data is transferred between the two railway companies.
The basis for the legitimacy of the collection and processing of personal data collected by Renfe is the Royal Decree-Law no. 21/2020, of June 9th, which regulates urgent measures of prevention, containment and coordination to deal with the health crisis caused by COVID-19. This Royal Decree-Law forces passenger transportation companies – with seat reservations – to collect contact information from all passengers in order to provide these lists to public health authorities, when necessary, for tracking purposes.
If you wish to exercise your rights, you should contact email@example.com