CP customer care line

Buy your ticket or get all the information you need, 24 hours a day.

The CP Customer Care Line 210 900 032*/808 109 110** (+351 210 900 032 from abroad***), allows you to buy Alfa Pendular and Intercidades tickets and travel complements on Regional, InterRegional, Porto and Coimbra urban trains, 24 hours a day. The telephone service is personalised, sell tickets and provide any information about our services that passengers may need. To make a purchase you must have a credit card or debit card that can also be used with credit card functions, Visa or MasterCard, that has a security code on the back of the card.

* Price of a call to the fixed network according to your tariff.

** Price of a local call according to your tariff, with a maximum of €0.07 + VAT for the first minute and €0.0277 + VAT for each subsequent minute on weekdays from 9 a.m. to 9 p.m. or €0.0084 + VAT from 9 p.m. to 9 a.m., and weekends and public holidays, as defined by Anacom.

*** Price of a call to Portugal according to your tariff

CP Services: Alfa Pendular | Intercidades | Porto urban trains | Regional and InterRegional | Coimbra urban trains